Our buses and minibuses can pick-up our groups only from the center isles and not from the curbs next to the terminal buildings.  Our vans can pick-up our groups only from the curb and not from the center isle. So, our charter bus and minibus passengers should go to the center isle.  Before going to the center isle, the group leader should find a sign installed above the center isle saying Long Distance Buses and take the group to beneath that sign.

Center isle pick-up at LAX is the fastest and the most efficient of all pick-up methods.  Almost all our frequent flyer groups use this method.  Experienced groups board their vehicles at LAX in less than 10 minutes.

You can also make your center isle pick-up at LAX fast by doing what many frequent flyer groups do every time.  A simple hint (about pillar identification) is almost all you need to know.

At LAX, after the group collects its luggage and walk outside the baggage claim building, and before you cross the street, you are on the street sidewalk or simply at the Curb.  When at the Curb, you would see two rows of pillars (column).  One row of pillars is along the sidewalk that you are standing on. The other row of pillars is along the center isle in front of you, in the middle of the street.  

Most pillars in the center isle have a pillar identification code.  This code is written at the top of the pillars, located just about a foot under the ceiling. The codes are located on the surface of the pillars on the sides of the pillars.  The codes look like 1C, 2H, 5K, 7B, etc.  The numbers in the codes (1, 2, 5, 7)  identify the terminal number you are at.  The letters in the codes (C, H, K, B) identify the pillar in that terminal.

Group leaders can help much by locating the pillar code on the pillars.  It is best to call us after you have identified the pillar code.  Provide the pillar identifier to our dispatch when calling. You may failsafe the noisy airport telephone communication by saying, for example; "1C for Charlie"  or "2H for Hotel" , etc.

Large group (10 ~ 200) travelers may obtain more detailed information about large group pick-ups at LAX by clicking here

When you call to give your pillar number, we also give you the make, color and license plate number of your vehicle.  You should actively look for your vehicle and you should grab the drivers attention by waiving to him to her.  Most often your vehicle will be forced to go around the airport if it passes you.

When calling us, use your cellular telephone if possible.  Its number may register in our system and has often been helpful for necessary call backs.  If possible, please keep the cellular connection active until you and the driver make contact.

When waiting for the vehicle, please do not stand behind the pillars if possible.  For safety from the crowded traffic, please keep your group and their luggage well on the isle, with no parts hanging outside the isle area. Do not move your people to the isle unless you are sure they will be beneath the sign saying Long Distance Buses.  If you don't think your group leader can do all these, please ask for our representative to meet your group for an extra charge.

Bon Voyage!

Last Revision:  Friday, April 06, 2007 .       © 1997/2005 LAXcharterBus.com®  All rights reserved.

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